Services
Everything between your stock and your customer's door.
Six services, each priced on its own unit. No bundled fees you can't account for.
Storage
R399/pallet/month · R120/pallet inbound
What it solves: You're paying for retail or garage space to hold stock that should be earning its keep in a warehouse built for it.
What's included
- Palletised storage, tracked by SKU and quantity
- Bay allocation sized to your actual volume, not a fixed minimum footprint
- Inbound pallets received, checked, and put away
- Monthly stock counts available on request
Pick & Pack
R20 first item · R10 each additional
What it solves: Orders need to be picked accurately and packed to a standard that survives a courier network, every time, not just when someone's watching.
What's included
- Orders picked and packed against your SKU spec
- Quality check before an order is sealed
- Standard or your own branded packaging
- Optional product labelling at R4/unit
Dispatch & SLA
R18/order outbound handling
What it solves: Customers want a delivery date they can trust, which means your cutoff and courier handoff need to be consistent, not best-effort.
What's included
- Defined daily order cutoff time
- Handoff to your chosen courier network
- Dispatch confirmation with tracking reference
Stock Sync
included with storage
What it solves: Selling stock you don't have is one of the fastest ways to lose a customer's trust — your storefront needs to know what's actually on the shelf.
What's included
- Inventory levels reflected back to your connected store
- Low-stock visibility so re-orders aren't a surprise
- Support for Shopify, Takealot, and other major channels
Packaging
materials from R15/order
What it solves: Generic packaging undercuts a brand you've spent money building; sourcing and storing your own packaging yourself is its own logistics problem.
What's included
- Standard cartons and mailers on hand
- Storage and use of your own branded packaging
- Materials costed per order, not bundled into a vague fee
Returns Handling
quoted per return volume
What it solves: A returned item that isn't logged and inspected quickly either sits as dead stock or gets resold when it shouldn't be.
What's included
- Inbound returns received and logged against the original order
- Inspection and restock, or flag for damage
- Return status visible in your stock counts
Comparison
How this stacks up against a standard 3PL.
| Standard 3PL | Parcel Bru | |
|---|---|---|
| Who built the systems | Logistics operators, for generic clients | An e-commerce operator, for our own brands first |
| Channel coverage | Usually one integration, bolted on | Shopify, Takealot, Makro, Amazon, and more, already in daily use |
| Contract terms | Long lock-ins, hard to exit | Month-to-month, no long lock-in |
| Pricing | “Contact us” black box | Published rates, plus a quote in writing |
| Returns | Often an extra negotiation | Logged, inspected, and restocked as standard |
| Branded packaging | Frequently unsupported | Stored and used on request |
Want exact numbers for your volume?
Use the calculator on the Pricing page, or send us your details directly.